FAQ

West York Student Nutrition FAQ

Q. What is a reimbursable lunch meal?
A. A reimbursable lunch meal includes meat/meat alternates (such as cheese), grain, fruit, vegetables, and fluid milk. Students must choose a minimum of 3 of the 5 components AND MUST CHOOSE A FRUIT OR VEGETABLE AS ONE OF THE THREE components to be considered a lunch meal.

Q. How do I pay for second meals and Smart Snack (a la carte) purchases?
A.  You can use the link: School Payment Portal Powered By LunchTime Software to set up an account and login to pay all meal and a la carte charges .You may also send cash or a check made out to the  “West York Cafeteria Fund, “ with your student, to be given to the cafeteria staff.

Q. How do I use my school payment portal account?
A.  You can set up reminder emails and autopay, you can also restrict certain purchases.  

Q. How can I check the balance of my child’s account?
A. You can check the balance of your student’s account through the payment portal you set up at: School Payment Portal Powered By LunchTime Software.

Q. What do I do if I want my child to only be able to purchase school meals and no extras or a la carte?
A.  Use the payment portal you set up to restrict items.

Q. How do I find nutritional information for a meal or product?
A. This information is available on the Menus and Nutritional Information pages

Q. What do I do if my child is transferring to another district or graduating and there is still money in his/her account?
A.  All Graduating students will either have their balance transferred to a sibling or, if they do not have a  sibling in the district, a check will be issued. Reimbursements are issued in June. If your student is not a graduating student, please contact the Food Services Supervisor to request those funds via email.

Q. How many meals per day are students eligible for under the Community Eligibility Provision (CEP)?
A.  1 breakfast meal and 1 lunch meal

Q. Will my child be served lunch on early dismissal days?
A.  No lunches are served on early dismissal days, but breakfast will still be provided.

Q. What if my child has an allergy? 
A.  Contact your child’s school nurse for the proper forms and procedures.